170 votesBarbara commented
I agree wholeheartedly with having the ability to sort templates in various ways, automatic thumbnails of templates, and using a list view to conserve scrolling time.
One additional thing that would make templates and emails much easier to work with would be the ability to have template blocks that can be added, deleted, and rearranged. For example, in a newsletter, we have numerous articles that are now created as one long block of text. I would love to be able to make each article a block that can be moved up or down so that it is easy to edit the flow of the newsletter.
Another issue I have noticed with email templates is that (usually when you have more than one person working on them) sometimes the code gets ridiculously long, repeating the style information over and over when it is unnecessary. Then, the email starts acting oddly or changes to the text will not work and I have to go into the HTML editor and clean up vast amounts of code. This is incredibly time-consuming!
I'm not sure if this information is helpful, but Constant Contact has these features. Their templates are light-years ahead of WA in terms of usability.