I am having a significant problem during our membership renewal drive. Our renewal date is January 1. If a member renews at the same membership level the system moves their renewal date to January 2022. However if they want to change levels it keeps the renewal date as January 1, 2021. I then have to go in and change this manually. This causing a signficant amount of time for tracking and changing manually. A feature that allows for level changing and renewal at the same time would help tremendously. It could be a setting of "x" number of days before renwal you could activate.
Anonymous
I am having a significant problem during our membership renewal drive. Our renewal date is January 1. If a member renews at the same membership level the system moves their renewal date to January 2022. However if they want to change levels it keeps the renewal date as January 1, 2021. I then have to go in and change this manually. This causing a signficant amount of time for tracking and changing manually. A feature that allows for level changing and renewal at the same time would help tremendously. It could be a setting of "x" number of days before renwal you could activate.