Our problem is similar. But my question is this. If someone is a member in 2014 for example (Jan 1, 2014-Dec 31, 2014). They decide not to be a member in 2015 because they decide to not attend our annual conference (which is the case with quite a few members) so they don´t renew for 2015. But our renewal notice for 2016 goes out in November and now they want to renew for 2016 so they pay for 2016 but at the end of 2015. WO applies this payment to 2015 instead of the year they want to have membership 2016. When a lapsed member renews, maybe WO could prompt them to ask which year they would like to renew. "This calendar year? Next calendar year?"
Andrea Tomlinson
Our problem is similar. But my question is this. If someone is a member in 2014 for example (Jan 1, 2014-Dec 31, 2014). They decide not to be a member in 2015 because they decide to not attend our annual conference (which is the case with quite a few members) so they don´t renew for 2015. But our renewal notice for 2016 goes out in November and now they want to renew for 2016 so they pay for 2016 but at the end of 2015. WO applies this payment to 2015 instead of the year they want to have membership 2016. When a lapsed member renews, maybe WO could prompt them to ask which year they would like to renew. "This calendar year? Next calendar year?"