I have a comment on Affinipay, the credit card processor you are encouraging all accounts to switch to avoid the 20% additional fee. We are a multi-client management firm and are currently using Affinipay for one account. The process of credit card payments works fine. The problem lies that Affinipay has no way to view my billing statement from them online. It took 4 emails back and forth to receive a statement to reconcile with my bank statement. Instead of an actual "invoice" or "statement", I finally received a print screen of the information. This seems a bit strange since the company can figure out how to process credit cards and produce information on those transactions to my account, but I have no access to a billing statement of their monthly fee.
I have a comment on Affinipay, the credit card processor you are encouraging all accounts to switch to avoid the 20% additional fee. We are a multi-client management firm and are currently using Affinipay for one account. The process of credit card payments works fine. The problem lies that Affinipay has no way to view my billing statement from them online. It took 4 emails back and forth to receive a statement to reconcile with my bank statement. Instead of an actual "invoice" or "statement", I finally received a print screen of the information. This seems a bit strange since the company can figure out how to process credit cards and produce information on those transactions to my account, but I have no access to a billing statement of their monthly fee.