The ability to manually edit credits. We can go in an manually enter or edit a payment, but can not edit the credits that are automatically credited. There are times credits are applied to other customers (to a sister company, etc) but there is no way to go in and adjust/apply/settle the credit when this happens. This is allowing credits that are not really available to customers to still show and be applied to new transactions.
Lindsey
The ability to manually edit credits. We can go in an manually enter or edit a payment, but can not edit the credits that are automatically credited. There are times credits are applied to other customers (to a sister company, etc) but there is no way to go in and adjust/apply/settle the credit when this happens. This is allowing credits that are not really available to customers to still show and be applied to new transactions.