52 votesCindy Jeffrey commented
OK... Wild Apricot *needs* to be simplified. First off, the portal that members see has to be simplified. They need to be able to click on a membership level and select it, and not need to go through several screens to renew. There's much on the admin end that needs to be simplified, but I can figure that out. It's ESSENTIAL that the system is simple for members, and it's not, and we may be leaving Wild Apricot if that's not changed quickly. Members need to know right away that they're going to get an invoice, and that invoice needs to detail the members they're paying for in addition to their member level.