You should not be selling this product to Canadian Non-profits and advertising that it is compatible with QuickBooks - because in Canada that is just not true if you charge GST on your invoices! We began using Wild Apricot last December - a decision that myself and my staff are having a VERY hard time with. Currently my assistant is working on transferring all of our Invoices so far in 2017, from Wild Apricot to Quickbooks – all 2,549 records - because Wild Apricot does not transfer over GST automatically into the QuickBooks program - so EACH & EVERY invoice has to be manually transferred over to indicate the GST so that you have the correct GST information to submit to Revenue Canada. It is now taking all of her work hours just transferring everything over to Quickbooks – she barely has time to do the month end bank reconciliations – so there is no time saving at all with using this Membership Management Software - it has actually created more work!
We really need a solution to this issue/problem as soon as possible!!! Any suggestions in the meantime would be appreciated.
Iva Last
You should not be selling this product to Canadian Non-profits and advertising that it is compatible with QuickBooks - because in Canada that is just not true if you charge GST on your invoices! We began using Wild Apricot last December - a decision that myself and my staff are having a VERY hard time with. Currently my assistant is working on transferring all of our Invoices so far in 2017, from Wild Apricot to Quickbooks – all 2,549 records - because Wild Apricot does not transfer over GST automatically into the QuickBooks program - so EACH & EVERY invoice has to be manually transferred over to indicate the GST so that you have the correct GST information to submit to Revenue Canada. It is now taking all of her work hours just transferring everything over to Quickbooks – she barely has time to do the month end bank reconciliations – so there is no time saving at all with using this Membership Management Software - it has actually created more work!
We really need a solution to this issue/problem as soon as possible!!! Any suggestions in the meantime would be appreciated.