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26 votes
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When we ask for an income report it doesn't include invoice paid this month as it categorises the invoice by issue date rather than paid date. This is a HUGE problem as it inaccurately reports income. We are told the only way around this is to export all the information manually. As we are only a one person office we purchased your product to save time not take up extra time.
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7 votesSystem Administrator
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6 votes
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Our council are in 22 different countries and need to have our membership broken down by category and country. At the moment there is only a manual process to do this by downloading the whole information into Excel. Could this be changed.
System Administrator
supported this idea
·
When we ask for an income report it doesn't include invoices paid this month as it categorises the invoice by issue date rather than paid date. This is a HUGE problem as it inaccurately reports income. We are told the only way around this is to export all the information manually. As we are only a one person office we purchased your product to save time not take up extra time. I've never worked with a system that can't report payments at the time of payment. Please fix.
Thank you