Intermittent connectivity issues on 4 June 2014
On 4 June 2014 our hosting company experienced some intermittent network connection issues. This resulted in some of our clients (those still on version 4.6) not being able to access their sites. The time periods most affected were between 10:30am - 10:50am and between 3:20pm - 4:10pm EDT. We are not aware of any version 5 clients who were affected by this.
During this gradual version 5 migration period (the first time we ever tried something like this!) we have to support two separate live environments for version 4.6 and version 5. This has resulted in some unforeseen glitches, and we hope things will improve once everyone is version 5. Please accept our sincerest apologies for all the inconveniences.