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Widespread issues on our server farm - RESOLVED

As of ~14:30 our monitoring systems have alerted us to some malfunctions on our server farm. Our engineers have immediately started investigation. A number of our servers seems to be affected - though the problems are intermittent. As of now, some of you might experience various problems with your Wild Apricot sites, such as:
* not able to process payments
* emails not sent out right away
* web pages don't open or open very slowly
* admin backend malfunctions

Our team is working on this and we will post updates here.

Apologies for the inconvenience.

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    Dmitry ButerinDmitry Buterin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        One consequence of this is that the email sending queue is full so your email blasts might take a bit longer to be sent. This should dissipate in the next 10-20 minutes.

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        As of now, all our tests are running OK so everything seems to be back to normal.

        However, we have not been able to track down the root cause of this yet so we will keep monitoring things and investigating.

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      Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7