Unfortunately almost all of our services were partially available for a total of 3 hours (6:50 AM till 10:05 AM EST) on December 3rd 2015 due to network connectivity issues with our Data Center's Internet Service Provider.

This affected availability of clients, marketing, help, support websites including availability of payments and emails processing services.

As for payments the consequences some of them might be processed by an online payment system, but not recorded in Wild Apricot. In this case we would recommend recording such payments manually in Wild Apricot.

For email blasts, those were also not sent, so there might be some delay with sending.

The issue has been already fixed by our and Data Center ISPs System Operations engineers.

We apologize for the inconvenience.

Sincerely,

The Wild Apricot Team