pthreatt@mcneese.edu
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Can someone help me solve this problem? We recently had an event with 200+ members. For most members, when they registered for the event, their profile info transferred to their event registration. For a handful of members, the organization field info did not transfer. This meant that when name badges were printed some members did not have their organization displayed (the names displayed fine). Why did some members' profile info transfer and others did not?
That was the first thing I checked (privacy settings). I can't make the Organization field mandatory because some people don't have an organization. It also can't be that they registered with a different email, because all the other parts of their profiles were filled in (name, email, phone, etc.).
I did a little more investigation. Out of 223 event registrants, 29 did not have the Organization field filled in on the event side. Of those 29, 13 did not have the Organization field filled in on the member profile side, so that's not a problem. That leaves 16 that have something in their Organization fields on the member profile side, but the info didn't automatically fill in on the event side. I can't see any difference in those 16 profiles. Their profiles look exactly like the 197 registrants that worked smoothly.