Eugene Marquess
My feedback
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1 voteEugene Marquess
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73 votes
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145 votes
I'm happy to say that we have started working on providing prebaked PDF of all invoices and include them into our emails.
Couple of details about how we designed it:
- it will be a link to download pdf of invoice available throughout the product (including emails sent to contacts)
- as of now it will be static PDF, but later on we plan on adding capability to edit these PDFs as well
An error occurred while saving the comment Eugene Marquess
commented
I think this must be a universal issue for most organizations. Majority of clients are OK with email invoice but some clients still want PDF hardcopy. So please integrate this if possible WA.
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33 votesEugene Marquess
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An error occurred while saving the comment Eugene Marquess
commented
With the current WA system, you could just redesign the Event Registration Confirmed template to become a printable ticket.
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122 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
An error occurred while saving the comment Eugene Marquess
commented
I agree with this suggestion 100%. Currently we only take payments by cheque or bank transfer. We are unable to offer online payments because of the transaction fees. If we could automatically apply a fee to all online invoice payments the problem would be solved. This must be an issue for lots of WA users.
Eugene Marquess
supported this idea
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23 votesEugene Marquess
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125 votes
An error occurred while saving the comment Eugene Marquess
commented
I completely agree with this one. We also have two very different entities who are invoiced : members and sponsors. They really need different invoice templates as their payment instructions are not the same.
Eugene Marquess
supported this idea
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Yes I have to agree with this request. The existing Password Reset email template is not correct for our organisation. It also lacks the tidy formatting of our other customizable system emails.