Melissa Ekberg
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122 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
An error occurred while saving the comment Melissa Ekberg commentedHow long until a online payment macro and parameters is available? This is costing my organisation in excess of $10k per annum. It appears to be a very common problem and request!
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An error occurred while saving the comment Melissa Ekberg commentedAgreed!
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I'm happy to say that we have started working on providing prebaked PDF of all invoices and include them into our emails.
Couple of details about how we designed it:
- it will be a link to download pdf of invoice available throughout the product (including emails sent to contacts)
- as of now it will be static PDF, but later on we plan on adding capability to edit these PDFs as well
An error occurred while saving the comment Melissa Ekberg commentedThis is an urgent requirement! The amount of time spent printing invoices to PDF on the request of members post renewal is getting ridiculous, almost to the point of questioning if the finance function is feasible. Most Finance software systems recognise PDF's. Wild Apricot need to issue an upgrade to comply with this as soon as possible
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This needs to happen. We run several events where we provide a purchase table or individual ticket option. Not having this creates additional administration work that we were expecting this software to do!