Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.
2. You will be able to set the amount of donation based on amount of payment (e.g. 2.9% +$0.3) based on your average transaction fees.
Reason for this is that it's technically almost impossible to calculate amount of fee before transactions is done - there are too many variables in place: currency conversions, cross-border fees, different fees for credit card brands, etc.
Thanks again for you support, votes and feedback. We really appreciate it!
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.
It's silly that this still hasn't been implemented yet. We're working around this missing feature by adding multiple registration types to each event (e.g., one type for cash payment and one for credit card payment with the extra fee). We constantly have to deal with members who mistakenly choose the wrong one, such as selecting the cash payment type but then pay with credit card. As you can imagine, this causes a lot of hassle for the admins.
Mark Spruiell
It's silly that this still hasn't been implemented yet. We're working around this missing feature by adding multiple registration types to each event (e.g., one type for cash payment and one for credit card payment with the extra fee). We constantly have to deal with members who mistakenly choose the wrong one, such as selecting the cash payment type but then pay with credit card. As you can imagine, this causes a lot of hassle for the admins.