PayPal service upgrades for merchants
My organization received an email notice from PayPal recently, which I have pasted below. Will the Wild Apricot software comply with changes to PayPal's SSL certificates?
We’re contacting our merchants with some important information in response to an industry-wide security upgrade which is not unique to PayPal. This change involves upgrading Secure Sockets Layer (SSL) certificates over the course of 2015 and 2016.
Because these changes are technical in nature, we advise that you consult with your partner, website vendor, or individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. If you do not have a technology team, we recommend you find one, and we can work with them to ensure you continue to process payments through your current integration with PayPal.
Full technical details can be found in our Merchant Security System Upgrade Guide https://ppmts.custhelp.com/ci/fattach/get/471495/1425083092/redirect/1/session/L2F2LzEvdGltZS8xNDI4NDQyNTIyL3NpZC83SXlEZWlqbQ==/filename/2015 Merchant Security System Upgrade Guide (U.S. English).pdf . In addition, our 2015-2016 SSL Certificate Change microsite https://ppmts.custhelp.com/app/answers/detail/a_id/1236 contains a schedule of our service upgrade plan.
Questions can be directed to our Merchant Technical Services team on our Technical Support website. Click here https://ppmts.custhelp.com for more information.
Thanks for your patience as we continue to improve our services.
Brent Miller
shared this idea
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Fluid Apricot
commented
This was already taken care of. Our tests show our system is compatible with this new PayPal security standard so we are all set.
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Gilles Fecteau
commented
I am also interested to find the resolution as we are wild apricot user using PayPal.
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jrutledge
commented
Also interested in a response from Wild Apricot on impacts SHA-256
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Ronny
commented
This is only 9 days away now. You've been working on it since July. That's what I call cutting it close. Can you please provide a guarantee for our clients that you will be prepared for the change?
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Petra Sorensen
commented
We have also received an email from PayPal regarding the certificate upgrade to SHA-256 on 30th September. Just wondering what the impact will be?
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Ken
commented
What is the status on this? The upgrade will take place this month. Here's the text of the email I received from PayPal:
As we have previously communicated to you, PayPal is upgrading the certificate for www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.
This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.You’re receiving this notification because you’ve been identified as a merchant who has used IPN endpoints within the past year. If you have not made the necessary changes, we urge you to do so right away to avoid a disruption of your service!
Because these changes are technical in nature, we advise that you consult with your individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please share this email and the hyperlinks below with your technical contact for evaluation.
Testing in the Sandbox is one of the best ways to make sure your integration works. Sandbox endpoints have been upgraded to accept secure connections by the SHA-256 Certificates.
Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.
Thanks for your patience as we continue to improve our services.
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Mel
commented
We also received an email for PayPal for service upgrade to SHA-256
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Larry Levi
commented
Any update on this issue? Have had several clients ask me about the email they are getting.
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Babs
commented
Is this the paypal certificate upgrade to SHA-256? WildApricot: Are you guys going to be ready for the upgrade?
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Evgeny Zaritovskiy
commented
We're working on it.
