January 30 – Issue with accessing Contact and Member lists
We are currently experiencing errors with loading the Contact and Member lists in the Wild Apricot administrator view. Our developers are aware of this issue and working to resolve this as soon as possible.
The issue has been resolved and everything should work fine now.
For some reasons, one of our servers responsible for this type of service was showing high CPU load while our live monitoring was showing green light. We’re currently investigating what happened and looking for a root cause. Based on that, we will figure our action plan on how to prevent these types of situation in future.
I sincerely apologize that it took several hours to identify and fix the problem.