Dmitry Buterin

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  1. 11 votes
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    5 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Dan, thanks for the input, this is quite helpful.

    Over time we have learned not to publish the roadmap for the long-term since we constantly receive tons of new information (new wishlist requests, things that change in the industry, our marketing plans, thousands of support interactions and hundreds of client surveys each month) and revise it at least a couple of time a year. So for now the only firm plan is for things already in development or testing, currently this is 4.5 (~March) and 5.0 (~July), see

    http://www.wildapricot.com/blogs/newsblog/2012/11/28/wild-apricot-software-news-november-2012-the-case-of-unexpected-version-4.5

    and http://help.wildapricot.com/display/DOC/Version+5+preview

    The subsequent version 5.1 is in early design stages.

    We typically provide updates via our blog - as in one of the links above.

    So for a given request it's not possible to predict the timeline until it's selected into a particular release.

  2. 154 votes
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    86 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Ember, we have not yet explored QuickBooks online - but will look into this at some point, based on how much interest we see among our clients.

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    Dmitry Buterin commented  · 

    John, our integration is limited to what's provided by QuickBooks. Our research indicated that with all the different versions of Quickbooks our safest bet is using old-school file import (IIF formatted file). Unfortunately it has many limitation, e.g. this inability to link payments to invoices. I think we have reached the limit of what is possible with the IIF - so further improvements would have to be developed with a different integration mechanism, which would take us a while to research and then develop.

  3. 9 votes
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    5 comments  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Kerrie-Anne - thanks, noted.

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    Dmitry Buterin commented  · 

    Tom, thanks for bringing up this issue.

    I would appreciate comments from other users about their experience converting their website to Wild Apricot - what were the bigger challenges and how do you think we could handle these better in our software.

  4. 16 votes
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    8 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Thanks, this example is very useful!

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    Dmitry Buterin commented  · 

    I would appreciate comments from other clients - especially specific calculation examples.

    One big challenge is how these kind of calculations are to be set up - what kind of interface to enter these formulas. Any suggestions/examples you saw in other systems would be appreciated too.

  5. 17 votes
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    8 comments  ·  Wishlist » Donations / Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Edie - thanks for the details!

    I would love to hear comments from other users who could use something like that.

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    Dmitry Buterin commented  · 

    Edie - could you elaborate on the ideal scenario you envision for this? What kind of report would you need, how exactly you would use it etc? (This can help us analyze and design future enhancements and/or come up with any workarounds to suggest for now)

  6. 6 votes
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    2 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Could you please post a basic example to illustrate this?

  7. 18 votes
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    13 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Let me ask you - what is the reason behind this? My guess is that you want this to use for attendance tracking / at the door check-in.

  8. 140 votes
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    63 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Additional details from another client:

    I’m glad you’ve asked me about this one, because once I lay it out, you might see why this would help organizations like ours. Our volunteers range from very tech-savvy to driving around in covered-wagons. So I do not trust many of them to have full admin access. However, I often must make them Event-Level admins so that they can check on their registration numbers, etc. Of course, it would be bad if they messed-up their event by accidentally deleting it or something. But at least it would just be their event. However, if I make them Event-Level admins, they could also completely mess-up OTHER people’s events. To minimize this risk, I decided to make them Read-Only admins so that they could check/download their registrations lists. This alleviated the risk of messing things up. But it also dramatically reduced the privacy of our members because Read-Only admins can see which of our members haven’t paid their dues, what they’ve done in the past, get the mailing addresses of people who HAVE NOT registered for their events, etc. So I was forced to settle on having each person who is in-charge of an event email me whenever they want an updated registration list. Then I have to download it and email it to them. This is a pain because I am a volunteer as well!

    In a perfect world, I could:

    1) choose a person for each event to have EITHER full or read-only access to ONLY that event

    2) choose EITHER full or read-only when making someone a Membership Admin. This would be helpful for our Treasurer who needs to look at invoices and renewal info, but shouldn’t be able to modify those records.

  9. 5 votes
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    5 comments  ·  Wishlist » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Hi Cathy,

    This sounds like an interesting idea. I would a appreciate a detailed example of how this would ideally work.

  10. 22 votes
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    8 comments  ·  Wishlist » Security / Privacy  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Now there is a wish list item for two-factor :-)

  11. 2 votes
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    1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Tom, your point is fair, the aspect to consider is that any field can be potentially made into a link on the directory listing, not just name.

    We have clients using the system in various ways so there for example situations when the name is hidden but there is a custom 'nickname' field that is made public and that field is used to link to profile details.

    Another consideration is that what is displayed is a a complex interplay between what admin sets up (which fields to show in the directory; default privacy settings ) and what member changes, possibly at some later time (privacy settings). So we have implemented this 'View details' to deal with conflicting situations.

    I would love to hear input from other clients on this.

  12. 26 votes
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    13 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Thank you, I understand what you are asking for. Can you also elaborate why is this needed/how this would be typically used?

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    Dmitry Buterin commented  · 

    Could you describe this in more detail using an example?

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    Dmitry Buterin commented  · 

    Can you elaborate - how would you use this in your typical workflow?

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    Dmitry Buterin commented  · 

    Since income report is based on invoices, one workaround is to go to Finances/Invoices and apply the same dates filter (assuming you want all invoices included). You can export this list into Excel from this screen.

    Let us know if this helps.

  13. 9 votes
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    6 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Thanks for posting, I would appreciate comments from others who encounter this.

  14. 14 votes
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    7 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Thanks for the suggestion. We are not happy ourselves with the current situation - we know it is complex and cumbersome so we are investigating various options to redesign. Appreciate your suggestion - would love to hear from others.

  15. 20 votes
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    14 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    I would appreciate - from everyone - examples of situations where this might be needed / how common this is.

  16. 5 votes
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    2 comments  ·  Wishlist » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    We don't currently have anything in WA for silent auctions, sorry.

    I would appreciate if you could describe how this would ideally works - in a few bulletpoints - s we can consider it for the future.

  17. 4 votes
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    2 comments  ·  Wishlist » Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    There is no special function for this - but couldn't you do this via RSS - which we do provide?

  18. 9 votes
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    5 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Let me dig a bit further:

    Recurring payment is set at the membership level - so when applicants join and pay, they all accept the recurring billing at the same time.

    So how do you have people on the same level but not on recurring payment?

    (The only way I can think of right away is they cancel it afterwards - or if their recurring charge bounces for a few days, payment processors might deactivate it automatically)

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    Dmitry Buterin commented  · 

    Automatic renewal - you mean what we call 'recurring payments'? http://help.wildapricot.com/display/DOC/Recurring+payments

    Recurring payments can be enabled/disabled for the whole membership level only - so I would assume those members are on a separate level? In this case you should be able to set their reminder emails as desired since these are set for each level sepately.

  19. 57 votes
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    35 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Hi Becky,

    Other clients can discover these in a number of ways:

    - when they actually search or browse the wishlist

    - on the forums homepage among most recently updated topics

    - by receiving email updates if they subscribed to a certain topic

    Also, our customer service/tech support people regularly send people to specific threads if they bring up topics already being discussed.

    To find your recent posting, one good way is:

    1) Start on the wishlist forum homepage

    http://forums.wildapricot.com/forums/308932-wishlist

    2) Find the right category, in this case Fundraising/Donations:

    http://forums.wildapricot.com/error-notfound

    3) On that page you will see all threads with most recently commented on top - the one you mentioned is right now is the top one. http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825839-multiple-separately-customizable-donation-forms

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    Dmitry Buterin commented  · 

    Becky, thanks for the feedback!

    Everyone, I would appreciate your input. We have been considering doing something like this - but would like to hear your thoughts on convenience vs. security. (The way we would implement it is by creating some special auto-generated links that would auto-log in people. These links would have to be individual and also auto-expire after certain time, e.g. several days)

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    Dmitry Buterin commented  · 

    We have been thinking about this but there are important security considerations to bypassing the login to access private member data.

    btw, you don't have to send them to the home page etc.

    You can give them a direct link to membership renewal:

    https://<yoursite>/Content/Wizard/Renewal/MemberRenewal.aspx

    If they are not logged int yet, system will ask them to log in - and then immediately start the renewal.

    Another option is using our recent addition - to automatically generate a renewal invoice. Then your emails can simply send them the link to the renewal invoice and they can proceed to payment even faster.

  20. 11 votes
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    15 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Dmitry Buterin commented  · 

    Sorry, it's not something we are likely to implement for the next few years at least. Consider using event organizer function and then email redirects that forward it to multiple addresses.

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    Dmitry Buterin commented  · 

    I think we already have that, check

    http://help.wildapricot.com/display/DOC/Setting+up+events #Addingnewevents-Changingtheeventorganizer

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