AdminKatya Tyukina (Product Owner, Wild Apricot by Personify)

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  1. 2 votes
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      2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

      Follow-up comment:
      "I created a test membership and it is in the “pending” state.
      When I login I get this. I am unable to update the information.
      That is the issue (or one of them) for which I am requesting a solution."

    • 208 votes
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        82 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

        In version 6.13 (already published) we decided to start with beta-testing of this feature and not enable it automatically for all clients until the version 6.14 release.
        If you want to enable it for your account before then, without the ability to disable it yourself, contact me or our support department and provide your Account ID.
        In version 6.14 we will enable it for all clients with the ability to turn it on and off from admin view.

        Yes, we are working on this option right now. The ability to turn off the automatic cancellation. So the registration process will work without any changes, the same as now.

        Right now we are working on this issue.
        I merged your comment into the related thread – https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826850-only-complete-registration-once-payment-is-receive

        As soon as it will be released we will update the thread status and notify users.

        Usually, we don't give any ETA, because it depends on many factors. But it could be November or December.
        We will notify additionally as soon as it will be ready for release.

        Walt, that makes sense, thanks. I got your point.

        About new feature: the automatic cancellation will be enabled by default for 'Online only' payment method.
        And for all new events the Event registration canceled email is enabled by default.

        Walt, thanks for suggestions. Actually, it will work exactly as you described.

        If registration was cancelled, the user will receive only the Registration canceled email, if it is selected in the event emails settings. And the Registration confirmed if registration was paid only (the same as it works now). So to notify your members you need to set up these emails in the event email settings.

        Regarding the payment method. Yes, to turn off the automatic cancellation you would have to select the 'Offline / Online' payment method. That could increase the workload, but at the same time, the feature will decrease it for those who use Online only payments now. Our statistics say that this option is used by 30% of customers (at least once).
        And we are ready to handle such requests (turn-off the feature) manually since we do not expect that there will be many of them

        Brett, good questions, thanks.

        For sure, we are going to include all the information to the registration process on the public side. The time they have and the consequences that will be (cancellation).
        Also, you always could use event payment instructions to include additional information for your registrants.

        And, forgot to mention, we are considering the turn-on / off option for this function. But this is under the question now, will be decided later based on the feedback.

        Paul, we are hearing, reading your comments and trying to reply to most of them.

        Right now, the Events team is working on event emails reliability and simplifying the process for multiple registration buying.
        I understand that this thread has many votes. It is on the top of our backlog.

      • 1 vote
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          2 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

          Rik, there is the option to make all registration types are available for members only and hide them from event details for not logged-in members. Does it work for you?
          Here is more about registration type settings: https://gethelp.wildapricot.com/en/articles/103#addtypes. You need the paragraph about 'Availability'.

        • 2 votes
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            1 comment  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →

            Susan, could you indicate or describe where this button is located? it is not clear from your comment.

          • 2 votes
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              1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks, Betsy. That makes sense.

              Now, you can find all these data, including total collected, in the Event reports --> 'Registrations by type'
              See the help article https://gethelp.wildapricot.com/en/articles/559#payments

            • 2 votes
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                1 comment  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

                Glenn, you can embed any page of your Wild Apricot site, including the page with Catalog.
                See the help article https://gethelp.wildapricot.com/en/articles/222#other

              • 13 votes
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                  8 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi, I understand your concern and your situation.
                  Now, we are not considering the adding of a specific setting in the event details, as soon as it works for many clients.
                  But I will discuss with the developers whether it is possible to turn off this behaviour for your specific account. I'll let you know as soon as it is known.

                • 241 votes
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                    137 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                    Even though it is not a direct implementation, I hope this could be helpful:

                    We just launched integration with Integromat platform, which helps to build automated workflows. We also provide several templates for quick start, and one of them allows to copy google calendar events into WA events. So if you share a google calendar for events submission, then the scenario could copy submitted events into your Wild Apricot account.
                    You can try this integration by this link https://www.integromat.com/en/integration/2275-copy-google-calendar-into-wild-apricot-events

                    Thanks for such a detailed comment.

                    We considered both options from the very beginning. The ability to create simple "notes/announcements" in the calendar by members and the ability to give limited access to the administration of events. Such a request is also presented on the forum https://forums.wildapricot.com/forums/308932/suggestions/8827180

                    I think it makes sense to copy your comment there too. Do you mind?

                    Nothing to comment so far.
                    As soon as we take it into works, we will post an update here and change the thread status.

                    Katya,
                    Product Owner @ Wild Apricot.

                    AdminKatya Tyukina (Product Owner, Wild Apricot by Personify) supported this idea  · 

                    Gordon, thanks for so quick feedback.

                    The main issue with such 'public' file attachments is the proper File storage organization: the place to keep them, access to files, etc. So, not sure about including this into very first release.

                    Anyway, it is a good point and will include it into our list.

                    I am glad to present our progress on this feature. We finished analysis and design stages and now ready to share the result.

                    First of all, many thanks for your comments, feedback and participation in discussion. It helps out a lot in our work.
                    After analysis of your comments we decided to go forward step-by-step and start with pretty simple solution. In this solution we tried to cover your main requests.

                    Extend ‘Event calendar’ gadget settings by new option ‘Members-driven events’ – allow members to submit their events from this calendar page by using simple form.

                    There are several additional settings:

                    Access only of certain members

                    Assign special tags for such events automatically

                    Send confirmation email to submitter and administrator, the person who is responsible to manage such calendar

                    Separate filter in Event list for administrator to show Members events

                    Access to own submitted events from Member’s Profile page. View, edit and delete options

                    After some considerations we decided to exclude from the very first release:

                    No way to submit event with registration options. Only minimal details, like Title, Description, Dates and Location. But admin will be able to edit such event and add registration types, as usual, if required

                    No special approval workflow by administrators. This is important for the publication content on public website, but we decided to start with limited access to this option. So admin will be able to define who can submit data.

                    As usual, to preview our draft design solution, click the link to open the presentation https://docs.google.com/presentation/d/1bysAcJFAs9-lVEbNBSyqhT-QSDt6TvTDPz8k2nvaJ3I/pub?start=true&loop=false&delayms=15000 .

                    Please, place your questions and comments here, in this thread. We will reply to you.

                    To review the latest development status and plans (including this topic), see our Roadmap http://help.wildapricot.com/display/DOC/Product+roadmap .

                  • 1 vote
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                      1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                      Thanks for sharing,

                      There is no ability to define additional recipients for each event email, like a treasure only for Registration cancellation email, but you can define them for all event emails in the Email routing settings.
                      More about email routing https://gethelp.wildapricot.com/en/articles/57

                    • 2 votes
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                        2 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                        Carol, thanks for sharing.

                        Now, they are not listed with the active members in the same list but you can find such members who were archived via Contacts advanced search. Your idea is to show them all together, am I right?
                        Sounds like an option 'Show / Hide' archived members, because not always you need to have these two categories together.

                      • 11 votes
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                          7 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                          Sara, thanks for sharing this.

                          There is another part of our clients who have the opposite opinion. They don't want to force their members to login to register.
                          Both positions have the right to be.

                          I can suggest you the following option. To hide the registration option for those to whom it is not available ('If unavailable = Hide' in the registration type settings)? Then it will be shown and therefore only available to those who logged in, your members.
                          Does it work for you?

                        • 1 vote
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                            1 comment  ·  Wishlist » Usability  ·  Flag idea as inappropriate…  ·  Admin →

                            Michael, I’m not sure I fully understand your idea.

                            Can you please elaborate it with some examples? What do you need to update on the Dashboard page and why?

                          • 1 vote
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                              1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                              Michael, could you clarify your request, describe the case or issue you have? Not sure that I understand it.

                            • 2 votes
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                                1 comment  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                                Nathan, I could suggest one option.

                                If you don't want to generate invoices now, during online application, and do this later, you can define the membership fee is free and select 'Approval required' option for new applications in the 'Membership application review' settings. When everything will be ready on your side, define the fee and generate invoices for members. And update the 'Membership application review' settings based on your usual policy.

                                More information about membership level settings regarding new applicants you can find here https://gethelp.wildapricot.com/en/articles/132#new

                                Let me know does it work for you or not?

                              • 1 vote
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                                  1 comment  ·  Wishlist » Polls / Surveys  ·  Flag idea as inappropriate…  ·  Admin →

                                  Sorry, the suggestion is unclear without any description or examples.
                                  Could you elaborate on what you mean by this?
                                  Thanks.

                                  Katya Tyukina
                                  Product Owner @ Wild Apricot

                                • 1 vote
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                                    1 comment  ·  Wishlist » Integration  ·  Flag idea as inappropriate…  ·  Admin →

                                    You can use the Poll feature for this. Create the poll, publish it on the website and share with members.
                                    Does it work for you?

                                    Katya Tyukina,
                                    Product Owner @ Wild Apricot

                                  • 1 vote
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                                      1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

                                      You can use the event manager role for this. Does it work for you?

                                      The help article about administrative roles: https://gethelp.wildapricot.com/en/articles/50

                                    • 1 vote
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                                        1 comment  ·  Wishlist » Photos / Files  ·  Flag idea as inappropriate…  ·  Admin →

                                        You can do this using Slideshow gadget.
                                        https://gethelp.wildapricot.com/en/articles/423

                                        Does it work for you?

                                      • 1 vote
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                                          1 comment  ·  Wishlist » Usability  ·  Flag idea as inappropriate…  ·  Admin →

                                          Jillian, could you clarify what means 'project' in your case?

                                        • 1 vote
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                                            1 comment  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →

                                            Royce, I’m not sure I fully understand your suggestion.
                                            Can you please elaborate it with some examples or specify what 'individual groups' means?

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