AdminOleg (Product owner, Wild Apricot)

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  1. 1 vote
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      1 comment  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
      AdminOleg (Product owner, Wild Apricot) commented  · 

      Daniel, expanding to outside US/Canada is one of the top priorities — and this is country-by-country process. Could you specify which country are you from?

    • 1 vote
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        1 comment  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
        AdminOleg (Product owner, Wild Apricot) commented  · 

        Expanding to outside US/Canada is one of the top priorities, but we don’t have any exact plans/estimates at the — we will keep you posted.

      • 166 votes
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          137 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
          AdminOleg (Product owner, Wild Apricot) commented  · 

          No ETA yet, sorry about this. Not 2018 most likely.
          As I mentioned earlier, it's different from recurring payments for members and requires massive update of our financial keeping engine (invoices, payments, updating registration based in payments, etc). So introducing Wild Apricot payments is not helping here.

        • 7 votes
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            3 comments  ·  Wishlist » New features  ·  Flag idea as inappropriate…  ·  Admin →
            AdminOleg (Product owner, Wild Apricot) commented  · 

            Isn't embedding via iframe not working for you?
            E.g. for YouTube videos: https://support.google.com/youtube/answer/171780?hl=en

          • 1 vote
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              1 comment  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
              AdminOleg (Product owner, Wild Apricot) commented  · 

              Expanding to outside US/Canada is one of the top priorities, but we don't have any exact plans/estimates at the — we will keep you posted.

            • 1 vote
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                2 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
                AdminOleg (Product owner, Wild Apricot) commented  · 

                Could you please elaborate what do you want to see from user's perspective?
                E.g. we already have WYSIWYG page editing. Or you mean something else?

                AdminOleg (Product owner, Wild Apricot) commented  · 

                Could you please elaborate what do you want to see from user's perspective?
                E.g. we already have WYSIWYG page editing. Or you mean something else?

              • 1 vote
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                  1 comment  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminOleg (Product owner, Wild Apricot) commented  · 

                  Grant, could you please elaborate a bit on scenario on this?
                  Do you want to collect some one-time payment or what?
                  Do you need some other infor other than hyperlink (e.g. some comment for it)

                • 8 votes
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                    2 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminOleg (Product owner, Wild Apricot) commented  · 

                    Jamie, could you please elaborate?
                    What is the scenario behind? e.g. is this employer address or something? Is it another contact in WA?

                  • 30 votes
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                      24 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminOleg (Product owner, Wild Apricot) commented  · 

                      Agree with Robin that PayPal button is the most suitable workaround. Couple of other options that come to mind:

                      1. Always charge in one currency - e.g. in USD. If member pays by CAD, conversion will be held automatically by credit card company.

                      2. Another options is to create a separate site with another currency and use some of it's pages in widgets. But this implies having 2 WA accounts and having duplicates of contacts database - so this is not a good option.

                      But all of the above are just workarounds and all accounting in single WA account will be still in one currency

                      AdminOleg (Product owner, Wild Apricot) commented  · 

                      We will update the status of the thread when we start any real work here, but I cannot say when it will happen - we have quite a few of higher priority issues

                      AdminOleg (Product owner, Wild Apricot) commented  · 

                      Thank you Robin, I couldn't have made a better answer!

                    • 4 votes
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                        1 comment  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminOleg (Product owner, Wild Apricot) commented  · 

                        There's no discount available yet, but we're working on it.

                      • 4 votes
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                          1 comment  ·  Wishlist » Photos / Files  ·  Flag idea as inappropriate…  ·  Admin →

                          During complete redesign we have consciously removed some features from old dialog in sake of ease of use or just development timeline.

                          We will gradually update dialog with new features/improvements, meanwhile Please post any ideas you have into this thread.
                          Meanwhile you can use old file management under Website-Files tab in admin backend

                          AdminOleg (Product owner, Wild Apricot) commented  · 

                          Renamed idea to focus on all improvements for insert image dialog

                        • 139 votes
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                            106 comments  ·  Wishlist » Forums  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminOleg (Product owner, Wild Apricot) commented  · 

                            Sorry, no ETA here. Check our roadmap for any news: http://help.wildapricot.com/display/DOC/Product+roadmap

                            AdminOleg (Product owner, Wild Apricot) commented  · 

                            We have finished design and want to share progress with you. We have redesigned email settings and extended subscription options for event announcements and email blasts as well. See details in presentation below.

                            https://docs.google.com/presentation/d/1bj4iE_bnw_mhLM2u5KMoH6WTCh4n0oPZkDXdB2folt4/pub?start=false&loop=false&delayms=3000

                            Managing forum subscriptions hasn’t been assigned any of releases yet, but you can always track current progress in our Roadmap thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827717-roadmap-2015-plans-releases-expected-dates

                            AdminOleg (Product owner, Wild Apricot) commented  · 

                            We have finished analysis of this wishlist thread and related issues. Here’s a short summary of it:

                            Currently Wild Apricot doesn’t have any ways for administrators to subscribe members to forums and/or distinct topics, only member himself can do this. This is very limiting, e.g. in initial Wild Apricot account setup.

                            We are planning to
                            * - Add new Email Settings page, which will allow administrators to:
                            * Setup default forum subscriptions for new contacts
                            * Bulk subscribe existing contacts to forums
                            * - Extend Email settings page in Contact details to allow subscribing to forum topics
                            * - (most likely) Add similar subscription settings for subscription sources

                            Here’s a list of things we are not going to do in scope of this thread:
                            * Subscribing new contacts/bulk subscriptions to distinct forum topics
                            * Export/import of forum subscriptions.
                            * Searching and measuring forum activity. Please leave your comments for this feature here.

                            We are working on exact design now and will be back when it’s ready. Please leave your comments and ideas meanwhile.

                          • 4 votes
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                              2 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminOleg (Product owner, Wild Apricot) commented  · 

                              Sounds reasonable. We are working on improving Newsletters right now and we will consider including these headers (or their modification) into scope of release.

                            • 32 votes
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                                6 comments  ·  Wishlist » Photos / Files  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminOleg (Product owner, Wild Apricot) commented  · 

                                Renamed thread to be more focuse on problem

                                AdminOleg (Product owner, Wild Apricot) commented  · 

                                Thanks for detailed comment, your ideas make perfect sense.

                                I think we have several separate issues here:

                                Simple increasing size of member's profile photo is discussed in separate thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825980-change-the-default-image-size-for-picture-fields-a . It is already designed, but not allocated any development slot as of now - we have other features to deal with. You can always track up-to-date progress in our roadmap http://help.wildapricot.com/display/DOC/Product+roadmap .

                                Next is about basic photo editing when uploading. It sound reasonable and I want other members of community leave their replies and ideas what functionality is required.

                                For now I'm thinking on basic crop and rotate features when uploading any photo (member's profile picture or photo album) but please add your ideas as well to this thread.

                                Next issue is about admin managing member's album's via WebDAV. This is already implemented - all albums are available in SiteAlbums folder - more on this in our help article https://help.wildapricot.com/display/DOC/Uploading+files+in+bulk+using+WebDAV . If you want something more - please start a separate thread to keep wishlist more focused - one thread per feature.

                              • 8 votes
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                                  8 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminOleg (Product owner, Wild Apricot) commented  · 

                                  Hi,

                                  We're currently analysing adding time to all system events in administrator back end (e.g. event registration time, last log on time, membership application time, etc etc).

                                  In some cases it looks very relevant information - for example, adding event registration time would be useful as fallback for waitlist http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827522-show-time-of-event-registration-7420 . But in general it doesn't look so good idea to bloat administrator UI with time information.

                                  So we want to gather more opinions on this - would this information be useful for you? What are exact situations where you will use it? Do you wish to control time display or not?

                                  Any feedback will be greatly appreciated.

                                  ------
                                  Oleg,
                                  Product Design Team

                                • 79 votes
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                                    27 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminOleg (Product owner, Wild Apricot) commented  · 

                                    Merged similar threads together

                                  • 12 votes
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                                      9 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminOleg (Product owner, Wild Apricot) commented  · 

                                      Merged similar threads together

                                    • 179 votes
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                                        60 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminOleg (Product owner, Wild Apricot) commented  · 

                                        We have finished analysis of this problem and you can review planned changes in the presentation below.

                                        https://docs.google.com/presentation/d/1l9EXcK6HcKCbhKmufuHx_vFJZYdXbfG5lADMB8uh2jw/pub?start=false&loop=false&delayms=3000

                                        Briefly speaking, we plan to introduce payment methods options http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825797-different-payment-options-for-events-membership individually for each event and membership level. So any event limited to online-only payments will require registrant to pay at once to confirm registration

                                        Now issue is in development queue and you can always check current status in our roadmap http://help.wildapricot.com/display/DOC/Product+roadmap . Feel free to add your comments and suggestions to the forum thread.

                                        Related wishlist threads:

                                        Reduce number of emails and optimize per-payment method http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826745-reduce-the-number-of-emails-and-optimize-per-payme Ability to set different payment options for different events and membership http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825797-different-payment-options-for-events-membership

                                      • 30 votes
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                                          24 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminOleg (Product owner, Wild Apricot) commented  · 

                                          When level is changed, new level renewal dates and fees apply. No prorating can be applied currently (see help http://help.wildapricot.com/display/DOC/Renewal+date+calculation#Renewaldatecalculation-Formemberlevelchanges ).

                                          It means that if your member updates to new level (say, Gold membership) on July 1st, and renewal date for Gold membership is July 15th, he will receive renewal notification for the full price of Gold membership before July 15th (according to renewal reminders setup).

                                          The same works if renewal date is linked to application date (e.g. renew yearly on application date). This is discussed in these threads:
                                          * Prorate membership level upgrades http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825686-prorating-membership-level-upgrades-7030
                                          * Change membership level during upgrade http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826244-provide-a-way-to-change-membership-level-during-re

                                          If this is not your case, please elaborate more

                                        • 61 votes
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                                            36 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminOleg (Product owner, Wild Apricot) commented  · 

                                            Hello,

                                            It seems the matter is in Privacy settings, nevertheless:

                                            If "Organization" field privacy settings are set to "Members", this field will not be automatically filled in when registering without logging in. Other fields, e.g. First or Last name, have privacy settings set to "Anybody", thus are always filled in automatically.
                                            Since members can change privacy settings of the fields as they want in their profile, this can differ from member to member.

                                            There are two ways to solve the problem:

                                            1. Change Organization field privacy settings to "Anybody". (You can do it for your whole contact base at once, see here: https://help.wildapricot.com/display/DOC/Member+privacy+settings ). To prevent further changes by members you can lock this field privacy settings.

                                            2. Require members to log into site prior to registering. In this case all fields will be autofilled, since system knows the user and can fill fields w/o compromising anybody's privacy.

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