your 4 minute intro video is great but it should be displayed full screen. The items you click are hardly visible and too fuzzy.1 vote
When setting up an account for the first time it's difficult to understand what should be setup first, how things are connected and what triggers exist in the system (e.g. emails are sent to members)
Simplify account settings and create a clear tour through the system, that explains what must be setup and how various pieces are connected, without having to study help and or contact support.2 votes
Various account templates populate a site with demo content to help users explore and understand how Wild Apricot works, but this content has to be manually and individually updated/deleted.
Simple way to remove all demo content from trial accounts1 vote
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