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367 results found

  1. Select sent email in new email wizard

    In the new email wizard when it makes you select a template, I would like to be able to go to my email log and select a sent email as well. (Like I was able to before when composing a message.) This would let me use a sent email as the basis for my new email. I do this for reminders or to re-send an email to a different group of people.

    I know there is a way to go to the log first, then resend an email that way, but it would be helpful if this was an option…

    30 votes

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    6 comments  ·  Emails  ·  Admin →
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  2. Email workflow: Edit subject line before sending test

    The new email workflow is a bit weird: entering the subject line on the last screen while the test email button is on the third.

    I generally want to see how the whole email looks in an inbox, including subject line.

    I have a draft ready to send today and want to do one last test - I have to go back to the third screen?

    Also, drafts are not saving as the edited subject line. I copied an old email and edited the subject line but it is still saving as the old email subject line.

    32 votes

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    5 comments  ·  Emails  ·  Admin →
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  3. Allow event macro "Invoice_Details_URL" use in manual emails.

    Allow event Macro "Invoice Details URL" to appear in manual emails.

    I use this macro to prompt "pending" event attendees via the Events email pending tool, but cannot use it to later prompt non-paying registrants. This would be very helpful.

    5 votes

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    0 comments  ·  Emails  ·  Admin →
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  4. Automatic email tracking

    I am a new administrator for a museum website and email system, and I was surprised to find that open- and click-through rates were calculated for manual email sends but not for automatic sends. The latter becomes a time-consuming manual calculation, but no less important to our effort to measure the efficacy of our communications. Adding this summary would greatly improve the email product.

    8 votes

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    1 comment  ·  Emails  ·  Admin →
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  5. Notification for bounced email

    It would be very helpful to receive a notification when an email sent through the website is undeliverable.

    34 votes

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    2 comments  ·  Emails  ·  Admin →
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  6. Issue with the term "Email Blast"

    I have noticed that some of our contacts have disabled the receipt of Email Blasts. They are OK with Event Announcements & Workflow Emails but they do not want any "Email Blasts". As a result they have missed important notifications.

    I think the reason that they have disabled them is that the term "Email Blast" is kind of synonymous with "Junk Email". So could less negative name for bulk emails be devised ?

    23 votes

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    6 comments  ·  Emails  ·  Admin →
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  7. Delaying Member activation and Renewal confirmed emails

    It would be a good thing to allow the delay of Member activation
    and Renewal confirmed emails. Say by a few hours, days or even months. The reason for such a feature is to allow some administrative work to be done on an account manually before relaying confirmation.

    This could be somewhat accomplished right now with a saved search + scheduled email marketing in combination to see who renewed last month so it's not critical but it could be useful in certain situations.

    2 votes

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    1 comment  ·  Emails  ·  Admin →
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  8. Break out unsubscribes in email data summary

    Currently, the summary of an email blast or event announcement shows total opens and clicks. Clicks are a good thing BUT in this case, the clicks include unsubscribes which is important information that might be skewing your analysis.

    I would propose that clicks to unsubscribe be broken out so the summary says: total opens, clicks and unsubscribes.

    18 votes

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    2 comments  ·  Emails  ·  Admin →
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  9. If email failure rate is high, notify admin and/or sender

    If an e-blast has an unusually high failure rate, notify the webmaster and/or the sender.

    The notification should include instructions on how to see the failures and the error messages, how to discover the reason for a failure, and how to resend to the failed addresses.

    The failure rate and who to notify could be user-configurable but should not default to nobody.

    And URLs in the displayed Failure Text should be clickable.

    This suggestion comes from having discovered that 15% of our e-blast last night was rejected by AOL and Yahoo. The error messages suggested resending, which worked. But if…

    15 votes

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  10. Ability to sort Email Log by Eblast

    I would like to see only Eblast sent so I can look at their stats.

    Please add a sort option for "Eblast" to help me sort some 4,000 emails much easier to see how effective our eblast are. Thanks, Tim

    3 votes

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  11. Email wizard: open discussion of recent changes

    Hello,

    my name is Andrew, and I’m a member of emailing development crew at Wild Apricot.

    I want to thank you for your feedback about new compose email wizard feature. In this thread I would like to explain the reasons and goals behind emailing facelift and workflow changes that we’ve done in release 5.8 - https://help.wildapricot.com/display/DOC/Release+5.8

    Our main goal is to make composing mass email as easy as possible. As we planned to release new features such as scheduling, selecting and using email templates, smart recipient selection, custom layouts and many others, we realised that we cannot have them all…

    9 votes

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    7 comments  ·  Emails  ·  Admin →
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  12. Emails by Group Members

    Add the ability for group members (not just administrators) to send emails via the site.

    14 votes

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    5 comments  ·  Emails  ·  Admin →
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  13. Provide a way to have captions associate with photos

    Provide a way to have captions associate with photos more easily. Getting them in the right place now is difficult.

    59 votes

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    10 comments  ·  Emails  ·  Admin →
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  14. 63 votes

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    22 comments  ·  Emails  ·  Admin →
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  15. Make a template's Reply-to sticky

    Make a template's Reply-to sticky. It keeps reverting to my own. Sooner or later I'm going to forget to change it, or in changing it, I'll make a mistake. However, it should still be easy to change the Reply-to (e.g., not all events have the same person in charge), and maybe there's a way for the system to alert the user that the reply-to is their own personal email address (which an organization may not want to have associated with emails in any case.)

    5 votes

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  16. Allow admin to define multiple sender emails and use them across the system

    We've had a number of similar ideas - allow administrators to setup multiple "from" emails addresses (sender email) and use them in various scenarios like email blasts, event reminders, membership emails, etc. Currently all emails are sent from single FROM email, defined at Settings > Your Account > Organization Details > Email Settings

    I merged all posts together so we can address them together properly. Quotes from some of original posts and comments:

    "To avoid all site-related emails coming from a common sender, and risking email fatigue for our members, it would be terrific if one-off and system emails had…

    180 votes

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    79 comments  ·  Emails  ·  Admin →
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    Merged together several closely related by meaning ideas – so we can properly resolve them all together, in different live scenarios

  17. Create a full-featured newsletter system

    Email Newsletters are essential for communicating with different user segments within our organization.

    I would request that WA spend some time developing a fully-function newsletter system that has:

    1. Unlimited newsletter/campaigns
    2. Automatically archive of newsletter for viewing by members
    3. Assign newsletter "managers" to specific newsletters
    4. Members can unsubscribe or subscribe using radio-buttons within their profile
    5. Ability to save a "draft"
    6. Ability to manually subscribe members to newsletter (csv or saved search/group)
    7. Track opens/bounces/unsubscribes
    146 votes

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    13 comments  ·  Emails  ·  Admin →
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  18. More options to opt out of newsletters

    Comment from a client:
    Would like to send out more than one monthly email and give the member the option to opt-in to each individually. Right now, if you opt-out, you opt-out from all emails.

    6 votes

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  19. Unsubscribe options and reason

    When a user unsubscribes to an email, there should be additional option instead of unsubscribing them right away (e.g. give a reason, report abuse, change subscription settings,etc).

    35 votes

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  20. Please make it so suspended members no longer show up in member email blasts!

    Suspended members are still included in membership email blasts! Please fix this now!

    6 votes

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