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Require member to update or verify profile when renewing

I would like the option to require members to verify their information is correct when they renew annually. Currently there's no way to force members to even look at their information after they initially inputted it, which may be several years old.

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    Jarren Kinch shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    10 comments

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      • Jennifer Weiss commented  ·   ·  Flag as inappropriate

        This would be fantastic! I would like to have the system require members to update their profile when they log in if all the required fields aren't filled out, but requiring verification or update upon renewal is the next best thing.

        I'm dealing with importing our member database and all of our members will be missing profile information due to the differences between our old system and WA unless I go in and edit the old database by hand prior to importing. That's not happening with 400+ active accounts.

      • Bryan Ferris commented  ·   ·  Flag as inappropriate

        Please provide a feature whereby the admin. may set a profile expiration date &/or period that would limit the member from transacting on the site until they update their profile.

      • Susan Adams commented  ·   ·  Flag as inappropriate

        For both legal and safety reasons we need our members to review and update their profiles at least annually. The ideal time would be as part of the renewal process. I wish we could turn off the "Renew until..." button until they have updated and saved their profile. Any chance??

      • Susan Adams commented  ·   ·  Flag as inappropriate

        Perhaps admin could elect to remove the link to renew until after member has viewed profile and responded to required questions.

      • Susan Adams commented  ·   ·  Flag as inappropriate

        In addition to Jarren's reason for requesting this, we need to ensure for liability reasons that our members have answered some critical questions and agreed to our waiver.

      • Susan Adams commented  ·   ·  Flag as inappropriate

        I believe that if a member clicks the link in the renewal letter to "View invoice online", (s)he never sees her/his profile.

      • Brenda Rachuig commented  ·   ·  Flag as inappropriate

        I wish there was a way to add "qualifications" for renewing memberships. Like questions they have to answer prior to their renewal being completed. For instance, our members are required to conduct a certain number of mediations per year and have to "swear" to this (and a few others) before they can renew. We have been working around it since we started using Wild Apricot, but it would be so nice to have the ability to ask those questions in some type of renewal format within the system.

        Thank you.

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