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Re: Auto-renewal of membership with event attendence

We also allow our members to pay for the following year's membership while registering for our Fall Conference. Our conference is in Sept or Oct and our membership runs Jan 1 - Dec 31. They are paying ahead. Registrants who are not in our system are prompted to join membership during the registration process. Is there a way to also prompt contacts in our system who are NOT current members AND current members to join/renew during the event registration process?

Thanks

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    ahubertusahubertus shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    9 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Our problem is similar. But my question is this. If someone is a member in 2014 for example (Jan 1, 2014-Dec 31, 2014). They decide not to be a member in 2015 because they decide to not attend our annual conference (which is the case with quite a few members) so they don´t renew for 2015. But our renewal notice for 2016 goes out in November and now they want to renew for 2016 so they pay for 2016 but at the end of 2015. WO applies this payment to 2015 instead of the year they want to have membership 2016. When a lapsed member renews, maybe WO could prompt them to ask which year they would like to renew. "This calendar year? Next calendar year?"

      • CarissaCarissa commented  ·   ·  Flag as inappropriate

        Are there any updates with this? If not, another vote for the option of membership/ membership renewal when registering for an event. Most of our membership/ membership renewal happens during our annual conference in March and though I understand that they can take the additional step to become members and then register, we don't want them to become frustrated with the process. Our site is not yet live, but I have an option for membership/ membership renewal as an event registration option and then intend on manually changing membership, which kind of defeats one of our reasons for switching to WA.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I propose when registering for an event that they become visitors of our community. Saving us time and resources. What we do is convert an event registrant to a visitor and ensure our auto emails tell them that so they can opt out. Our mandate is that anyone taking part of our events do become a community member.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Dmitry,
        It is awesome to see your vision grow!
        These are great changes and if you can incorporate automatic registrations for event attendees that will close the gap! What we do is when someone registers we convert them to a visitor so your change to register only once is a plus!
        Years ago we spoke of email validation, we continue to get bad emails so if you can implement a verify email that compares to first email many will save time and calls in attempts to fix the email. It should have a protective feature where you cannot copy or past or autofill the second email. The clients we work with work hard to manage an accurate data base and this consideration would be a welcome one by all.
        Albert R. Renteria
        Chairman and CEO
        TheARRC.com
        A Service Disabled Veteran Owned Business
        Benevolent Organization supporting Veterans
        Chief Warrant Officer-4, U.S. Marine Corps (Retired)
        Southwest Veterans' Business Resource Center
        Founder and CEO
        www.WhereCommunitiesServeVeterans.org®
        Service Never Ends for a Marine!

      • Evgeny aka Apricot KernelAdminEvgeny aka Apricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        It does work for new members, but there is nothing for existing one, to encourage them to renew their membership.

        But I think that even what we have now is not the best approach to follow - it's too complicated for site visitors. We will have to rethink the overall approach to this problem as soon as we get to analysis here, so keep posting.

      • mjohnshoymjohnshoy commented  ·   ·  Flag as inappropriate

        This would save a lot of time! We actually set the non-member price for the conference to be just a bit more than membership, to encourage membership! =) We include the price of membership in the cost of registration, but then I've always had to go back in and update the membership manually. If there is a way to make "join/renew" membership as an add-on to the event registration (that would auto-update the membership) that would be great!

        I haven't seen the process that Evgeny mentions - that would help, I'll check to see if that works the way it sounds - that would be a step in the right direction. That way conf registrants would only have to pay once.

      • Evgeny aka Apricot KernelAdminEvgeny aka Apricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Interesting... Actually, event registration process already encourage people to apply for membership. If an event has registration type that is available for members only, then when a user enters his email and presented with the list of available registration options, there will special blue box at the top saying "Note: some registration types are only available for members." and button [Apply for membership]. If the user clicks the button, he can apply for membership and in the end of it he will be suggested to proceed with event registration. If he does that, then in the end he will be able to pay together for membership and event invoices.

        Why does not it work for you?

      • BrionyBriony commented  ·   ·  Flag as inappropriate

        Great suggestion!

        We are losing out on opportunities to recruit new members during the event registration process. Over half of event attendees for one of our current events are not members and yet if there was a screen during the registration process that asked them if they want to Join and pay for both event registration and membership application we would probably be able to secure their membership while they were in the moment..

        Any comments/thoughts from the Wild Apricot Team?

        Thanks,

        Briony

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