Purchase of concurrent subscriptions e.g. have members on multiple levels
Create an option to allow a member to maintain two or more concurrent subscriptions for a paticular site. This is useful if you running a site and selling a subscriptions for information.
An exmaple of this is that I run a site that sells repair information. A customer signs up and then can choose to signup for Automotive Repair for $50 or Airplane Repair for $100 or both for $150. We need to keep the infromation and forums seperate and only limited to the actual subscribers.
My understanding that we can only have levels of a paticular membership, not concurrent memberships.
For me personally, this a great suggestion and I’ve been thinking about it for long time myself. Ideally, I’d really like completely redesign our membership levels to concurrent subscriptions model. Subscription gives you access to some information or provide privileges. There can be multiple ways of buying it – e.g. for a year or two, recurring or not, etc. Altogether, subscription-based model is very robust and easy to understand. Please, vote!
Chip, the only way we found was to purchase two plans, one for the corporate, one for the personal. People who are the representative for their corporate body sometimes get a bit confused about the two sign ins and memberships but it works.
The alternative was trying to get them to have two email addresses and for everyone to have to fill in a hugely complicated form to meet both corporate and personal needs and that just didn't work at all.
When I was researching different systems I did find one that coped with dual personal and corporate membership but unfortunately it was not as good as WA in most other respects!
I think this would also address a concern we have. Our organization has both individual and corporate memberships. Some of our individual members are also the "representative" for a corporate member, but I do not see a way to make a contact BOTH an individual member AND assign them to a different membership level bundle. How do other organizations address this?
We are a Provincial Association with 38 Clubs. These club have members that may belong to more than one club.
Is it possible to have more than one membership Level per members?
I definitely support this. We have to purchase two subscriptions to accommodate two different membership groups which often comprise the same individuals. We would only have to pay for one if we could have more than one membership level for an individual. A lot of our members find it very confusing that they have two different log ins for their personal and group memberships.
Our memberships are linked to geography. So some members want to pay for two different geographies. For that, we need the ability for a member to have the option of more than one membership level.
(Our profiles are very important so different log-ins for different membership levels does not work)
I would like to ask about the possibility of creating a membership website with your software that includes vidoes. Basically i would like my clients to subscribe to get vidoes made by me. there would be options for one time subscribers ( so get one video), weekly ( subscribe for a week) ,monthly ( one month), or ongoing. i will also have an option to subscribe for articles and programs created by me also.
Could you please let me know if this is something that your software can offer and also what would be the best
option to go for to get all these features?
Be able for a member to have two types of membership.
Natasha S. commented
Each customer can only be a member of one membership level. I have several customers that are members of different levels but must enter them separately, with separate log-ins. This gets confusing and frustrating for customers.
Have the ability to check them into different levels simultaneously.
Most probably we will not be able to do it exactly the way you asked it for - have 2 different WA accounts covered by single payment plan. But I can see that your requests corresponds to another one - concurrent subscriptions. Merging there.
We have two main levels of membership, meetings and individuals. Some members are registered in both levels and normally only have one email address. They are not the sort of people who are going to cope with setting up alternate email addresses.
Also, the Common Fields do not sit neatly with the application forms for the two classes of membership. Any workaround makes for a long, complicated and confusing form. Our members are not going to cope with this.
So we have had to buy two plans, one for each. They each work perfectly separately but trying to combine the data into one plan didn't work at all. However, our membership numbers mean that one plan would be more than sufficient for all our needs. It also makes life a bit more difficult for our admins when they have to switch members membership levels.
Can we please have the ability to have two separate systems for different classes of membership in one plan, so that individuals can be registered twice using the same contact details.
The goal is to have the chapter presidents have access to the event and no one else. (they would register all their members as "guests"). the individuals must have approval from the presidents to take part in the event and the presidents are responsible for payment.
a second level of membership OR a way to limit access to an event registration is what i was searching for.
i have had to create a chapter president member level - then created the event with access for that group only. now i must change the membership status of all the presidents and then when the event is over i will need to go back in and reset all their member levels to what they were before (and in accordance with our by-laws/rules etc).
an additional level or perhaps some kind of designation allowing registration access would be the answer for the recurring event (yearly).
You can create additional registration type of Chapter Presidents only. Why doesn't it work out for you?
Because you can create events that are accessible ONLY to certain membership types we would like to allow certain members (Chapter Presidents) to have a second membership level.
These chapter presidents will register individuals (that have/need chapter approval) for a certain event.
This would be SO useful.
Thanks for comments - this is in our queue but no change is expected in 2011. Not sure about 2012
We would definitely use multiple membership levels. We have several basic membership levels. But members may add-on additional privileges to their basic membership. Right now, we are planning to use a PayPal shopping cart for members to purchase those add-ons. Then, members who purchase an add-on are assigned to a group (of others who have added on the same privileges).
Paul Curtis commented
I think we're really talking about a fundamental change. Where now there is a one-2-many relationship between members and groups, we also need a prior one-to-many relationship between 'contacts' and members, so the one email address (contact) can take out several memberships.
Dmitry Buterin commented
I would appreciate additional comments from anyone with a similar need.
Specifically, I would love to get detailed examples of what exactly would be included in each subscription. (I am mulling over an idea where people would have one membership level but would separate be able to buy one or more subscriptions, e.g. for access to some content areas)
Steve Milford commented
Why not? Why would you not want my money? This makes no sense.
I am too evaluating this package, and I am working on offering multiple products for sale, and have the same dilemna.
I already figured that I would purchase the Community package if I could get some of these issues resolved. $50 a month is at stake.
* Intergration of 2-Tier Affiliate Programs for my primary benefit - "Not in the cards".
-- So I found an alternative to this somewhere else, though I can still integrate my affiliate program here. Gonna give my $$ to someone else, and WA is ok with that. Strange, but true.
* Inability for having multiple concurrent memberships (multiple different-price-point products)- I just learned ..."Not in the cards".
-- So I figure that now I really don't have to use WA as a payment services gateway, cause I have to find another solution anyways to sell multiple different-price-point products. Another instance that I am giving my money to another vendor. And WA is ok with it. Still strange, but true. And then I have started to question, why even use this platform at all, if I have to outsource every component that I need?
-- The problem is that I really like the usability of this interface. I am a super-user. That is why I am paying for hosting like this-I don't want to program it. You have this part figured out, though my dilemna comes back to.....if I cannot use this software for what I need to use it for, then why would I pay?
-- This is perversely funny too. Because I have learned so much on WA. I have ignored my family for many days, and have been burning the midnight oil learning all I can working to get my site up as fast as possible-to then work on the bugs, and now I get to shop for a different platform, because of these two major things that are not in the cards. I am not a technical guy, but I will learn it if I have to. Really, I can't do multiple price point products from a membership perspective? I still can't believe it. My marketing plan is in place, I am set to launch next month, and I need to go somewhere else?
This is like owning a Ford pickup truck. Not a lot of great features, but very reliable. I would like to get better MPG, so I buy a Toyota truck of off lots of recommendations, and I learn to love it. I buy a couple of Toyota's back-to-back and recommend them to everyone I meet. And then I find out the automaker was hiding problems, and really is not that reliable. Even though I have not had any problems, I can't risk the chance of dying. So what do I do? I go back to Ford, Steady, reliable, with no frills, even though I want to pay for the frills of Toyota. And what will I end up doing? I will find another automaker to like, learn to love it, and pay them my money for the frills. Will I come back to Toyota? Why would I? There are so many other choices.
Or McDonald's, whom can't figure out how to make a variety of healthy food, that isn't supersized that tastes good.
And so I search some more...I already found another site that does what WA does not do, though the interface sucks, and they do not allow recurring payments.....who does the market research to build these hosting packages? If someone could just figure it out, they would get my money. I would be willing to put up to about $75 per month for that hosting package.
Wow (shaking my head), I still can't believe I have to go find a new hosting service.
Dmitry Buterin commented
Sorry, this is still on the wishlist - not even on our roadmap so for now it is not clear when we might be able to address this - if at all.