Too big of a jump from Community to Professional plans
Our club is hovering around 500 contacts and we might soon exceed that number. We will be going from $70 to $90 in april at our current level. If we exceed 500 we will go to $160. Our board is now looking at alternate software because they feel we can't afford to pay that much. Could you look at intermediate pricing for a 1000 contact level or consider raising the Community plan to maybe 750 contacts.
We've only recently signed up to Wild Apricot because of it's great potential for us with a membership of around 400, but the price hike has alarmed our treasurer. The benefit of online applications is drawing people in but our fees are very modest and I fear you will price yourself out of the market. You have a very good product, please don't drive people away now your management seems to have changed.
Lynn Karbowski commented
This is a big jump for us, too. I'm aggressively archiving lapsed members and still hovering close to 500 at all times, because almost doubling the cost of our plan would not fit our budget. I would appreciate an intermediate price tier, also. We already pay one year at a time to get the discount that offers.
Dan H commented
I completely agree. WE received our membership fees each May and cannot afford to pay for 2 years membership in advance. Our committee are also looking at alternative models because of the huge jump. We are a non profit organisation and currently struggle to pay $90 a month. Can you help us to grow and give us a middle ground?
Agree with these comments... the price increase from $70 to $90 was significant for only 500 members. Mandating a price increase of an additional $70 for a tier level that includes another 500 members is not cost justifiable . I expect to reach 500 members by year end 2018. The community plan at $90 per month for 750 members is something I can live with but if the monthly fee will increase to $160, I have a problem with that level of increase. I realize there is a discount if you pay for a year or two in advance but the club is not going pay $1632 in advance which is a 15% discount.
My club has same issue for different reasons. We have just over 200 paying members, but want to keep inactive members in the system to receive emails... often inactive members become active again a few years later, but that's less likely if we have to archive them!
Tobias Lofstrand commented
Same situation for our volunteer based organization. Exploring alternatives as 600-750 contact range likely is needed withing the next year. Can not justify jump to the Professional plan or have the resulting cost increase approved by our board of directors at this time.
We are in the same boat, We allow 2 email addresses per membership and it we can only send one email per membership. We also will not go to the next level as it is too expensive for what we have budgeted for.
We too will be looking for an alternative if we cannot stay withing our budget.
You can pay for 2 years with 15% discount starting form after April 3rd.