MORE CONTACTS. We have had the Community Plan for several years and 500 contacts are NOT enough as we live off of email for membership and donations. The Professional plan with 2,000 contacts would be much better, however, $160/month is out of our budget. How about increasing the number of contacts for all plans - say about 500 more contacts for each of the lower paid plans.
AdminEvgeny Zaritovskiy (VP Technology of Wild Apricot by Personify, Wild Apricot by Personify) commented
Not in immediate plans so far.
While only the original post and 3 comments - there are already 20 votes for this.
However no comments from anyone on the WA team as yet.
I cannot imagine that it would be that difficult or big a code change to count contacts and members separately and to set separate maximums for each for each account.
Nor should it require any code changes to allow for incremental changes to numbers of contacts or members.
Maybe to make it really simple - just change the current contact limits on each of the existing plans to be member limits (ie contact assigned to a membership level) and then just allow unlimited contacts (contact NOT assigned to a membership level).
We too have a need to manage community event attendees (contacts) separate from members, without the price increase. We run a yearly cycling event for the community and would prefer to keep things here rather than using separate event sites.
How about implementing a form of 2 tier billing in each plan.
For example Community plan allows for 500 Members - a member is someone who is in a member level and has the ability to sign in on the site and access pages that are restricted to membership levels/groups
In addition also allow say 5000 Contacts - a contact is just an email address (with additional custom fields for selection criteria) that cannot sign in at all - ie has same access to as members of the public.
Also now that all plans (besides free) allow the same number of admins, storage and other features etc, make the billing levels more granular, ie do away with the 'Plans' and allow customers to buy memberships in increments of say 50 or 100 members with the ability to increase the blocks of members at any time and be billed accordingly for the remainder of the billing period.
Also allow 'contacts' to be bought in blocks (at a much lower rate than members, but by default allow 10 contacts for each member purchased
This should have been implemented with the pricing change.