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  1. Dramatically simplify membership renewal process for members

    This is a request to improve the process for members to renew memberships. Non-Profit organizations depend on memberships and membership renewals for continued funding and advocacy. As a result it’s necessary to repeatedly lobby members to renew, so it’s critical for membership renewals to be a convenient one click process to get to the Pay-Pal screen. Sending members to the home page and requiring a login and password in order to renew membership is inconvenient and cumbersome. We have two requests for improving the process:

    1. A direct link to the “membership renewal page”, bypassing the password requirement (the way…

    35 votes
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      Collecting comments  ·  30 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    • Notify admin about new members

      It would be great to have a notice (to the admins) that is in your face when you login and there is a new member. Maybe there is a way to do this and I missed it. Either way, I have to be diligent about checking if there are new members when a pop-up or something at the top of the page that stands out would be better. :) Thanks for listening!

      33 votes
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        Collecting comments  ·  5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
      • Customizing the Term "Bundle"

        Could we have the ability to specify our own name for the word "bundle," wherever it appears in WA?

        When a new member gets into WA for the first time and tries to figure out how it works, having a recognizable term for a bundle would smooth the way.
        There are excellent terms for the bundle concept, but they differ from organization to organization. In just this thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825677-revising-bundle-membership-functionality-2492 , a bundle is used as a:
        If we could choose the term for a bundle, end users would immediately recognize what it means. And we wouldn't have to explain it…

        33 votes
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          Collecting comments  ·  11 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to customize the display of the membership directory

          Ability to customize directory result layout. Not just which fields are shown, but HOW they are shown - position, etc.

          29 votes
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            6 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
          • option to "not renew"

            This might seem obvious, but is there a way for a member to choose to *not* renew their membership, archive themselves and thus stop the renewal reminder emails?

            Each year about a third of our organization ages out but we don't know in advance who they are so we can't proactively archive them on the admin side. They get annoyed when the first renewal reminder emails start showing up, and their first reaction is to bombard the membership chairperson with requests to be removed from the email list. It's a pain.

            It this isn't possible, do you have a suggested…

            29 votes
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              Collecting comments  ·  3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
            • Enhancements for Groups functionality

              In our 2.36 update we have released Groups functionality - ability to organize members into groups - such as 'Board of Directors', 'Volunteer Committee', etc. These groups are independent of membership levels - one group can include members from different levels. These groups can be used to keep track of member participation in committees, restrict access to website pages to a particular group, or for advanced searches and emails. Seehttps://help.wildapricot.com/display/DOC/Member+groups

              We are contemplating a number of possible further enhancements to this and would love to get your feedback.
              Here are our initial ideas:

              1) Group moderators. Group moderator is…

              27 votes
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                Collecting comments  ·  35 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Renewal Invoice Generation without Emailing

                Currently, renewal notices are automatically emailed.

                Our members are used to getting renewal notices in the mail. Some of them don't read their email; a few don't even have it. So we want to be able to mail out the renewal notices, and not confuse them with an emailed invoice.

                It might not be so bad if the renewal invoice could be customized by itself, but there's only one template for all invoices including events and renewals.

                Anyway, we'd like to separate the options to generate the renewal invoice and to email it.

                26 votes
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                  Collecting comments  ·  6 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                • SEO - Improve Member Directory Indexing by Search Engines

                  Current Situation

                  Member Directory content will not always be indexed by search engines even if the pages are publicly visible.

                  Desired Situation

                  Have all publicly visible pages (including member directories) be fully exposed and visible to search engines to improve site SEO ranking potential.

                  20 votes
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                    Collecting comments  ·  24 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                  • Defer payment until application is approval

                    I think it would be helpful to have an online application with an option of deferring the membership fee until the applicant has been approved for membership.

                    This would allow them to complete an application, which would enter the system as a Pending status. Once they have been approved, and the record is marked as Approved, then they would receive an email requesting that they then pay for the membership.

                    Our group has certain guidelines that must be met for membership. There are also other documents (proof of insurance, etc) that must be sent in for review. Once these items…

                    20 votes
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                      22 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

                      For now, this is not something we’re going to change – not sure if ever.
                      Workaround to use: create a special “entry” free level to apply to, and close “normal” ones for application. For the entry level, create also a dropdown field where a potential member can choose a level they want to apply to. Add other fields you need to assess the application. When application is successful, your admin is to change membership level to required one and generate membership invoice (membership upgrade invoice). The member will be emailed with the invoice and can pay.

                    • Back date renewal date to date of lapse when renewing

                      Right now, when a membership expires and is renewed past the expiration date, the renewal date is set from the date the member renews, (rather than the date the membership expired).

                      We would appreciate the following option: If a membership lapses the next renewal date is set to one period from the date the membership lapsed. (not the date that the membership is reactivated)

                      (The following example was copied from another thread on charging a late fee for past due memberships and represents our situation)

                      "In our case what happens at the moment is that some people wait until after…

                      20 votes
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                        3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                      • Customization of Email sent during Membership Level Change workflow

                        When a member changes there level, the system automatically sends them an email. Since there is an option to choose "manual payment", we need to be able to add our physical address to the email.

                        19 votes
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                          Collecting comments  ·  18 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                        • Show address field in Member Directory

                          Is it possible to have 5 fields in each column on the Search results layout?

                          This would enable a member address, city, state, zip and country to be in one column, rather than split across 2 columns.

                          ~~ or ~~ can we add the city, state, zip to be one field ?? that would also help solve the address from flowing over two columns.

                          We currently publish a paper member directory and would love to get away from it by having it available here.

                          thanks a bunch,

                          Patty

                          18 votes
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                            Collecting comments  ·  11 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                          • Customize how Member ID is generated

                            Is there a way I can designation a "starting number" for the member ID field? For example, if I am setting up a new membership database and I would like our member ID numbers to begin at 500.

                            18 votes
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                              Collecting comments  ·  24 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                            • Prorating Membership Level Upgrades

                              Copied from another discussion -

                              Discount coupons discussed here are only for new member applications.

                              What you are talking about is prorating the membership payment when members change their level - applying unused membership fee and/or reducing the new fee if new membership level is not for a full period. We are working on this - it would be great if you could start a new thread on the wishlist forum to explain how you would like to see it work.

                              How our org would like it to work -

                              Ex - level a - $35 annual fee and level…

                              18 votes
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                                Collecting comments  ·  19 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                              • Admin to approve membership renewals

                                I realize this is a stretch, but our organization wants to require administrator approval not just for new applications, but for renewals.

                                For example, we have a discounted rate for full time students. We require that people show evidence they are full time students before we activate their membership. We can control this on the Member Level > New Applications tab with a checkbox under "Membership application review"

                                But once they are approved, a year later, they can renew at the same level even if they are no longer eligible for the discount.

                                Anyone has a solution for this?

                                Thanks/

                                17 votes
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                                  Collecting comments  ·  16 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                • Member to member chat instead of email

                                  Member to member chat instead of email

                                  17 votes
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                                    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow Bundle Administrator to add other members during application

                                    One of the clubs using Wild Apricot that we are working with would like to have the bundle administrator add all the members within the bundle prior to the membership being approved. Currently in Wild Apricot, the membership must be approved (or paid for) prior to allowing a bundle administrator to add the rest of the members to the bundle.

                                    As it is a 'Family Membership', before membership approval it is important to check the family member's ages, address, waiver status, etc. as to ensure they comply with club rules.

                                    Are there other clubs requiring the same functionality?

                                    Thanks!

                                    Gail.

                                    17 votes
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                                      Collecting comments  ·  7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Members to use marketing tools on their profile page - web stats, custom URL, etc.

                                      Our premium level members are looking for a better set of tools, essentially to use their profile pages as a marketing tool, to make membership more value-added. For example, they are used to higher end features available from http://psychologytoday.com . Obviously, this is not as high end a system, but for a wish list, and to make paid membership a value, these desired features are very relevant.

                                      Member requests:

                                      --custom URL's allowing us to list the member name in the url--or some automated option to do so, without having to manually create a redirecting page for everyone.

                                      --SEO

                                      --web stats:…

                                      16 votes
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                                        Collecting comments  ·  2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Indicating in member directory which members have photo albums

                                        Would be nice to have a way to put a link on the member's directory entry. Right now, the only way other members would know there was an album is to open each profile - and that's not going to happen with our members.

                                        16 votes
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                                          Collecting comments  ·  24 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 15 votes
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                                            Collecting comments  ·  11 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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