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  1. Joining Fees, dynamic pricing and membership upgrades

    When a dynamic pricing field has been added to membership fields to act as a one-off joining fee, this should not appear if a member upgrades from one level to another.

    Furthermore it would make much more sense to add a one-off joining fee to the membership level itself and have check boxes to determine if it is on new application only or also on renewal and also when member changes level. Simple and easy to administer.

    11 votes
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      5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    • More flexible groups/bundles

      More flexible groups/bundles. Need to be able to create groups of members with different membership levels and have an administrator for that group (read only or edit selectable) who is not responsible for financial transactions.

      Parent Booster USA currently has four membership levels germane to this discussion:

      Basic -- $195 to join, $95 to renew
      Get Legal -- $295 to join, $95 to renew
      Get Legal, Stay Legal -- $495 to join $395 to renew
      School Administrator -- Free, but with limited benefits

      I need to be able to set up groups of members containing members at each membership level.…

      10 votes
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        5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
      • Mandatory email in Bundle Memberships

        When a person is added to a bundle membership, I want to make it mandatory that there be an email address.

        Without the email address, I see no way for that person to be able to logon.

        I understand that it used to be mandatory and that the decision was made to change that.

        If nothing else, the end user/site admin should have the option to make it mandatory.

        9 votes
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          6 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
        • Member Billing Contact

          Many member accounts need a seperate billing email to get the renewal notices and event invoices. Is there someway to add a seperate field for billing contact name and email? Or a second person who gets notified of invoices and financial notices?

          12 votes
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            3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
          • Agreement/Contract Acceptance or Digital Signature

            It would be great if there was some way to embed an agreement button (that would record a time stamp and IP address) or digital signature into emails so we can ensure that our members "sign" a membership contract each year. This is particularly important for annual renewals, since the renewal process is much different than the initial application process.

            Alternatively, if there were some way to create an online contract that included an agreement or digital signature ability, that would be great too.

            Currently, the terms and conditions field doesn't allow you to customize the language to each member.

            10 votes
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              4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
            • Date/time stamping for member internal notes.

              Hi, Good morning!

              There are always multiple opportunities to create internal notes on a members account, following contact or interaction with a member - just as you might do with CRM and contact management software.

              These notes relate directly to the members account, including contact and support provided to the member. It is extremely important to have an internal notes section that includes simple time-stamping, display and tracking abilities. The current implementation of lumping them all together into a memo field has been cumbersome and time-consuming to manage. The ability to keep and track effective notes is essential to any…

              7 votes
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                7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
              • Renewal Reminders for members without email addresses

                It would be nice if there was a merge capability to be able to PRINT a manual renewal reminder to members who do not have an email address. We find many members WITH EMAIL addresses just do not open them and are therefore unaware that memberships have expired. While mail merges with Excel or Word are available, it would sure be a nice feature to just go to a form and have the system link the expiring members.

                Then we could just print ourselves copies of the notices and send them out.

                Thanks

                11 votes
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                  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                • Specific renewal date

                  Is it possible to set a specific renewal date for a membership level other than the 1st or 15th?

                  7 votes
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                    5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                  • Membership Categorgy restictions by age

                    It would be great if WA allowed the restriction of certain membership categories to be restricted by age. We have a number of membership categories which include Cadets (Under 16), Juniors (Under 22) and Seniors (Over 60).

                    It would make membership management simpler to either flag or prevent reapplication within the wrong category. Obviously a date of birth field would need to utilised to be able to allow this to happen.

                    7 votes
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                      5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                    • Different durations for the same membership level

                      Now that WA can accommodate memberships of different lengths (in years), we want to offer a menu of options such as 1 year, 2 year and 5 year membership lengths.

                      Right now, everyone who is a member has a 1 year membership.

                      It looks like I could add 2 and 5 year memberships which NEW members could sign up for, but I don't see how to offer my current members the option to renew for longer at their next renewal date. When they renew, it's automatically going to be for 1 year.

                      Is there a way that each time a…

                      5 votes
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                        8 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                      • Query active members in prior years (they can be inactive now)

                        I want to query my member database to determine how many active members we had in prior years. For example, how many members did we have in 2012? I have set criteria for member status=active and member since<12/31/2012. My problem is that I need to count members who have been members since 2009, unless they lapsed before 1/1/2012 and were not active during 2012. I cannot figure out how to do that with the advanced query structure.

                        6 votes
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                          5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                        • Can I add renewal date to member directory?

                          In my association, members are divided into teams headed by board members. I have created directories for each team as a contact list and given access to these lists to board members only. They are asking to add "Renewal due on" to the contact list, but I don't see a way to do that. I would also like to be able to add "Member since" to our public directory of members as well.

                          Is this capability already built in? If so, can you tell me where to look? If not, how do I switch this question to the wishlist section?

                          6 votes
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                            5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                          • Renewal discount when renewing for several years

                            My club, The Carp Anglers Group, offers one year membership for $25. Before we used WA, we managed our membership with checks in the mail and an excel spreadsheet. We accepted $25 for one year, but offered a discount if a member joined for 3 years- $65 instead of 75.

                            The only way to replicate this currently in WA is with more levels. That won't work for us. We have levels of membership already set up for USA, Mexico, Canada, and an E-membership. Adding 2 more levels to each of these would be very difficult, plus then I could not…

                            7 votes
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                              4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                            • level change approval

                              Can't you just add a setting for admin's to approve any level change? This would solve so many issues we have with people renewing who shouldn't be etc. It gives us the ability to approve renewals when the member has lapsed!

                              6 votes
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                                4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                              • Tracking message sent to registered members from visitors

                                "Send Message" feature is great feature that we requested for about a year and we eventually got it this August. Thanks very much for that!

                                Now we are looking for an additional feature to that:

                                We really want to track how many visitors ahve sent message to our registered members - we want to track the lead that our website generated to our members - a number to attract more new members for sure.

                                When visitors send message to the member, we would like to receive a copy of the message - it's that simple.

                                We think most of WA…

                                5 votes
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                                  5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                • Rules and Terms affirmation Wishlist

                                  I've added the Rules and Terms field and created the page that new applicants must read and approve before proceeding. However, I have imported 450 members from my former system, and they are NOT required to read and approve the Rules and Terms at Wild Apricot when they log if the Rules and Terms field is set to 'no'.

                                  I would like the login procedure enhanced to require existing members to approve the R&T if they have not done so previously, before they are allowed to continue the login process. For Admins not wishing this, it could be made a…

                                  8 votes
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                                    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Member registration incomplete email

                                    working on migrating client site to wa, and while testing their current site - I started an application but did not complete it. nice little feature to add or consider for wa. incomplete application gets an email notification when idle for over "x" time or when session expires?

                                    Dear member,

                                    We noticed that you started but did not complete your sign-up for the "XXX XXXXX" membership. If this was unintentional, please click below to try again.

                                    Click here to try again

                                    If you have additional questions before completing your membership feel free to reply to this email with your questions.

                                    5 votes
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                                      4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allowing a non-member to be the bundle admin

                                      It would be very handy if a non-member could be assigned as the 'bundle admin' for a bundle membership. For example I have a law association that has individual and corporate levels.

                                      Many of the corporate level members would prefer if invoices and communications were sent to a different contact rather then one of the members in the bundle (such as an admin or accounting person).

                                      Very often, an admin staff member is tasked to keep the bundle members profiles up to date and coordinate the payment of dues. Again, my situation may be not be the norm as it…

                                      6 votes
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                                        2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Member Log-in Pop-Up

                                        It would be awesome if we could have a pop-up message to appear when members log in. For example, we would like for existing members to update their profile upon logging in. I don't want it to display everytime they log in so we would need to be able to control how often or when it displays.

                                        Thanks!

                                        5 votes
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                                          3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
                                        • would like Renewal date to move forward to payment date

                                          As currently configured, a member who renews during the grace period retains the same renewal date, incremented by the membership period (1 year in our case). But if they are lapsed, the renewal date bumps forward to the payment date + 1 year.

                                          We would like to have all overdue and lapsed renewals bump forward to the date they pay. This is an issue for us because we are generous with giving people a fairly long grace period (60 days). It seems unfair that someone who renews 59 days late still has the same renewal date the next year, but…

                                          3 votes
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                                            5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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